Support
Need a hand?
We answer fast. Include your @handle if it's account stuff.
How do windows work?
When you make a vlog you pick how often it buzzes — every hour or two. Each time it buzzes, everyone in the vlog has until the next window to film a ~2-second clip of right now. Miss one? No stress — the next window comes around, and any empty windows are simply skipped in the final film.
Who can see my vlogs?
Only the people in the vlog. Your clips are private to that vlog's members — enforced on our servers, never public, and there's no discovery feed. Friends join with a code (or a join link) you share, and you can leave a vlog anytime.
How big can a vlog be?
You plus up to 5 friends — 6 people in a vlog. Want to include more of your circle? Start a second vlog.
Exporting & styles
When a vlog wraps, everyone's clips stitch into one 9:16 memory that you style your own way — pick a look (Classic, Scrapbook, Film, Poster, Mono), flip on the details you want like names, times, and places, then export the finished film to share anywhere. Everyone styles and exports their own version.
Account & data
You sign in with an email and password or with Sign in with Apple. You can change your display name, block or report anyone, and delete individual clips or your whole account anytime in Settings → Delete account — deletion is permanent. Questions about your data? Email hello@tandemvlog.com.